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The Source Travel tone of voice

Wacky and edgy with a sprinkling of humour. No, that’s not the boss’s managerial style – it’s how we like to describe our tone of voice.


But make no mistake: We’re always serious about helping people have fun!

Don’t be fooled by our dazzling wit

We love having fun, whether it’s in the Source Travel office or on a vacation planned through our innovative travel app. But there comes a time when getting serious is essential – when our customers turn to us for travel planning expertise. We’re serious when it comes to creating ever-lasting experiences.

Professionalism comes as standard

Yes, we love a giggle, but we know when it’s time to knuckle down and focus. If you need advice, travel tips, help using our travel app or assistance with booking issues (a highly unlikely scenario), we’ll put our professional faces on and deliver a service designed to exceed your expectations.

A black heart with a white feather inside of it.

Whimsical

If the trip you book via our online platform isn’t fun, we’re not doing our job. We make fun and frolics an integral part of the Source Travel experience – from your first holiday search to the day you arrive back home.

A black heart with a white feather inside of it.

Edgy

We’re edgier than a punk band at a classical music festival. We do things differently, which often gives us an edge in the travel sector. By pushing boundaries, we’re able to secure incredible savings and travel options for our customers.

A black and white drawing of a snowflake on a white background.

Humorous

Why so serious? That’s the question we ask (under our breaths) when we check out some of our competitors. Holidays and travelling should be underpinned by laughter and enjoyment, which is why we try to be humorous

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Informal

When you talk to our travel team, it'll  feel like you’re talking to a friend. We want you to feel comfortable asking anything. By keeping things informal, we ensure you’ll never have to ask the same question twice.

A group of people standing next to each other with speech bubbles.